Product Info

All products are handmade and assembled by Mary Dau, owner of Beanstock Designs. High quality cardstock, papers, ribbons and inks are used in the creation of each product. Printing is done on an inkjet photo printer using smudge proof inks. Our stationery is produced to the highest standards.

As our stationery is handmade, small variations may occur.

Custom Orders

Your event is one-of-a-kind. We would love to work with you to create a design that reflects your style and personality.

To begin working on your custom design, we require a non-refundable $40 Startup Fee, which will be applied to your invoice should you decide to order. The $40 includes the presentation of 2-3 designs and 1 round of edits.

To move forward, a 50% deposit of your anticipated order will be required. We will continue to make edits until the design meets your satisfaction. Upon final proof approval, the remaining balance will be due to begin production of your order.

A minimum of 25 cards is required for custom orders.

Ordering

Non-Custom Orders

Upon receipt of your order, payment, and personalization information, you will be emailed (PDF format) a proof of your card within 1-2 working days. You may request changes and you will receive a new proof via email. When you are satisfied with your card, please respond with approval of the proof. We will then begin printing and assembling your cards. Your order will be completed and shipped within 5-7 working days.

Please be sure to add marydau@beanstockdesigns.com to your address book. By adding us, you will be sure to receive all our emails. If you have not received a proof or any other communication from us in more than 2 days, please check your spam folder.

Payment

Beanstock Designs accepts all major credit cards, e-check or existing funds payment through Paypal. Paypal is a safe, secure way to pay, and an account with Paypal is NOT required.

Other payment methods accepted are money orders, cashier’s check, or personal checks. Once your order has been submitted online, please email us for the payment mailing address. Orders paid by money order or cashier’s check will be processed once your payment is received. Orders paid via personal check will be processed 10 business days after the check is received by Beanstock Designs.

Shipping

Beanstock Designs currently mails within the United States only.

All products are shipped via USPS Priority Mail with delivery confirmation, Monday through Friday, excluding any postal holidays. Shipping rates are as follows:

$0.01-9.99 = $4.00
$10.00-$24.99 = $5.50
$25.00-$49.99 = $7.00
$50.00-$74.99 = $8.50
$75.00 + = $10.00

We pay close attention to the packing of all items to ensure that they arrive intact. In the rare circumstance your order has been damaged, please notify us within 3 days so we may begin the claims process. DO NOT DISPOSE OF DAMAGED ITEMS or any packing materials until told to do so; they may be required for claims processing. We reserve the right to request photos of the damaged items. During the claims process, we will reproduce and resend your order. You will receive a prepaid shipping label for the return with your replacement order. Damaged items not returned with 14 days of receipt of the replacement order will be billed to the credit card on file.

Return Policy

Due to the custom nature of our products, Beanstock Designs does not accept returns. If you need to cancel your stationery order, this can be done at anytime up until you have provided Beanstock Designs with proof approval.

In the event you wish to cancel your order (non-custom) for any reason after we have begun work on your card, you will be charged a design fee of $20, solely for the purpose of covering the time necessary to prepare your card. By submitting an order, you are agreeing to this policy.

While we strive to prevent errors, and will communicate with you to set up your cards properly, please consider that the proof process is extremely CRITICAL. It is imperative that you check your proof carefully and completely, particularly in regards to spelling and punctuation. Errors that are found after printing are the sole responsibility of the customer. By submitting an order you are agreeing to this policy.

In the unfortunate instance an error in your wording does get printed, we will work with you to correct the mistake quickly and reprint you order at a 50% discount.